Clear expectations make a better service

Access

Gates and safe access should be available before the visit. Accessible areas are cleaned if part of the property cannot be reached.

Weather

Purified-water window cleaning can continue in light rain. Unsafe or unsuitable conditions may require a rearrangement.

Communication

Reminder messages are provided before regular visits. The customer portal keeps messages, invoices and future visit information together.

Safety

Any area considered unsafe or unsuitable to access may be left and discussed with the customer.